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THE NATIONAL CONCILIATION SERVICE
Is an Alternative Dispute Resolution scheme accredited by the Chartered Trading Standards Institute under the Alternative Dispute Resolution for Consumers Disputes (Competent Authorities and Information) Regulation 2015
BEFORE YOU FILE A COMPLAINT PLEASE ENSURE THAT:
THE TRADER (BUSINESS) IS A MEMBER OF ONE OF OUR SCHEMES SUBSCRIBERS
YOU HAVE RAISED YOUR COMPLAINT WITH THE TRADER BEFORE CONTACTING THE NCS
YOUR COMPLAINT DOES NOT INVOLVE A FINANCE AGREEMENT THAT IS REGULATED UNDER THE FINANCIAL OMBUDSMAN SERVICE (HIRE PURCHASE, PERSONAL CONTRACT AGREEMENT ETC.)